Question 1

How do I know if you are a reliable and genuine seller?

Accepted Answer

Pooch Manila is under of SanHachi Online which commenced in the year 2008, registered with the Philippine Department of Trade and Industry.  It started as an outsourcing company and telemarketing services.  Recently, it has ventured into online trading and purchasing, accompanied by associates and well-known distributors by putting up www.poochmanila.com. 
 
In fact, some of the initial buyers of Pooch Manila are previous clients of SanHachi Online.

Question 2

Can I order directly from you without registering at Pooch Manila?

Accepted Answer

Technically, you can contact us via email or call our business phone number without joining to our website www.poochmanila.com. However, we highly recommend registering with us when purchasing our products so that we will have a record of all our transactions.  Signing in also enable us to keep track of your information and buying history.
 
In turn, this helps us improve and customize our products according to your needs.

Question 3

Are there a minimum number of items that I need to buy?

Accepted Answer

No. You can buy as many as you want.  Besides, the buyer shoulders the shipping, so we do not have a minimum purchase.

Question 4

How do I buy items from Pooch Manila?

Accepted Answer

You will need to register first at www.poochmanila.com before you can use our shopping cart.  This is done to discourage fake buyers who simply click away for fun and inundate our inboxes with fake orders. 
When registered, you can use our cart and simply "add an item" to your shopping cart.  After you have done this.  You will go to our view cart and check what preferred payment type, and shipping address, and if you agree to the terms and conditions.

Question 5

How do I receive the Items?

Accepted Answer

We use our standard shipping services, which is 2 to 5 business days for door-to-door delivery for the cheapest rate, or same-day or next-day delivery for expedited shipping before the cut-off time.

Question 6

When is your cut-off time for same-day delivery?

Accepted Answer

The cut-off time for same-day delivery is 10:00 am that day. If you exceed the cut-off time, your orders will be delivered the next day automatically.

Question 7

Is Pooch Manila is safe and secured from online purchasing?

Accepted Answer

Yes.  Your privacy is of great concern to us at Pooch Manila. The information we collect on this site is only used for its stated purpose. We do not sell or share any of the confidential information we collect with any third parties. We collect information from our existing customers when they transact through our online purchasing facility. This is done so we can confirm they are an existing customer.
 
We collect information from potential new customers who choose to apply for our various products and services through our online application forms. We need this information to see if you meet our customer requirements.  We collect Internet to access information about all visitors to our site. This information is limited to that needed to adequately log access to the Internet. We use this information to help us design a better site for all our site visitors.
 
Information security is one of our highest priorities. We use state-of-the-art software and other technologies to prevent unauthorized users from accessing our systems, especially those accessible from the Internet.

Same day delivery cut-off is 10 AM daily. Orders placed after cut-off will be processed the next day.

Pooch Manila

Frequently asked Questions

How do I know if you are a reliable and genuine seller?

Can I order directly from you without registering at Pooch Manila?

Are there a minimum number of items that I need to buy?

How do I buy items from Pooch Manila?

How do I receive the Items?

When is your cut-off time for same-day delivery?

Is Pooch Manila is safe and secured from online purchasing?

Your One-Stop Online Shop of Pet & Poultry Supplies in the Philippines

Manual Payment Options:

Unit 8 2nd Floor The Greenwoods Place Bldg. Greenwood Ave., Greenwoods Executive Village Cainta, Rizal Philippines

0966 551 0222

info.poochmanila@gmail.com

Same day delivery cut-off is 10 AM daily. Orders placed after cut-off will be processed the next day.

Frequently asked Questions

How do I know if you are a reliable and genuine seller?

Can I order directly from you without registering at Pooch Manila?

Are there a minimum number of items that I need to buy?

How do I buy items from Pooch Manila?

How do I receive the Items?

When is your cut-off time for same-day delivery?

Is Pooch Manila is safe and secured from online purchasing?

Your One-Stop Online Shop of Pet & Poultry Supplies in the Philippines

Manual Payment Options:

Unit 8 2nd Floor The Greenwoods Place Bldg. Greenwood Ave., Greenwoods Executive Village Cainta, Rizal Philippines 0966 551 0222 info.poochmanila@gmail.com

Unit 8 2nd Floor The Greenwoods Place Bldg. Greenwood Ave., Greenwoods Executive Village Cainta, Rizal Philippines

0966 551 0222

info.poochmanila@gmail.com